Grievance Redressal

We are committed to take all necessary steps to resolve your grievances and complaints (including for digital loans) within a reasonable time frame. You may make use of any of the options listed below to register your grievance or complaint. We would like to reassure you that we will work on resolving the same at the earliest.

You may connect with us through any of the below channels. We will be glad to assist you:

Call Us

You may reach out to our dedicated Customer Service Help Desk number 1800 268 0000 on any day of the week (except National Holidays) between 9am to 6pm

Write To Us

You can register your grievance by writing to us at support@aadharcash.com. For us to offer you the best service, please write from your registered email ID and mention your loan account number along with your concerns.

In case you are not satisfied with the resolution offered after reaching out to any of our above-mentioned service teams, you may reach out to :

  • Mr. Vinod Varadan
  • Grievance Redressal Officer
  • Aadhar Cash Limited (formerly known as Aadhar Cash Holdings Limited),
  • One World Centre, Tower 1, Floor 8, 841,
  • Senapati Bapat Marg, Elphinstone,
  • Mumbai - 400 013
  • Contact Number: 1800 1020 476 between Monday to Friday (except National Holidays) from 9am to 6pm